F.A.Q
general
In French Joli means pretty but if you want to know a little secret, it’s also the combination of our two founders’ names.
You can follow the Joli Instagram page to discover all our offers and discounts. You also can find them on our website. JOLI INSTAGRAM
You can read our story in the About us page.
You can send an email to info@jolihaircare.com, send a WhatsApp message. We usually reply within an hour.
Shipping and returns
Our products can be shipped worldwide.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
You can contact our customer service (phone number) or send an email to info@jolihaircare.com.
You can track your delivery with your order number, or you can contact our customer service to ask about your delivery status info@jolihaircare.com
Payment methods
We accept all major credit or debit cards.
Please reach out to our customer service by email at info@jolihaircare.com and we will help you out.
You can find your invoice in the order confirmation email you receive after you placed an order. You can also find the invoice in your Joli account.
JOLI PRODUCTS
Yes, our products are suitable for all hair type. You can refer to our hair quiz to find which range is the more convenient for you.
Of course, our products are created to be effective on their own as well as in combination with each other, like hair routines. You can begin with our shampoo+mask set, continue with the hair oil and finally use our hair perfume to finish your look!
Yes, our products are suitable for pregnant women.
Yes, our products received the approbation of the Mishad Ha’briout.
Of course not, the animals are our friends, our products are 100% cruelty free, and not tested on animals!